Our customer service centers will be closed on Monday, May 27th, 2024, in observance of the holiday. Our service centers will resume operations on Tuesday, May 28th, 2024, at 8 AM CST. Please note that self-service options are still available via your customer portal. If you are experiencing a power outage, please call your local utility: Contact Us
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Builder Program

  • Who do I call to get power for a temporary meter?

    Please email us at builder@pulsepowertexas.com.

  • Why is my enrollment request being rejected for permits?

    Cities and counties require the TDSP within their jurisdiction to wait for a permit before the TDSP can connect the electricity. Cities and counties do not provide us with specific permit requirements or fees. For specific permit requirements and fees, please contact your city or county.
  • Who do I call when my enrollment request is being rejected for a permit?

    Cities and counties require the TDSP within their jurisdiction to wait for a permit before the TDSP can connect the electricity. Cities and counties do not provide us with specific permit requirements or fees. For specific permit requirements and fees, please contact your city or county.
  • How do I sign up for service?

    Please email us at builder@pulsepowertexas.com for options.

  • If I have multiple locations, can they be on one bill?

    Absolutely, just let us know when you are signing up or reach out to our customer care team
  • Who do I contact regarding a change of ownership?

    Please email us at builder@pulsepowertexas.com.

  • How do I obtain an ESI ID for a service address?

    Please contact the TDSP for your area.
  • What is a Marketing Agreement?

    Our cooperative marketing agreements enable Pulse Power to work together with builders to improve sales, revenue and marketing efforts. Customers benefit from an ancillary income stream and marketing materials to support the partnership. Please reach out to builder@pulsepowertexas.com for more details.